Privacy Policy
Last updated: 5 July 2026
This Privacy Policy explains how KwikPush ("we", "us", "our") collects, uses, stores and protects information when a merchant installs our app on their Shopify store, and when shoppers interact with web push notifications powered by KwikPush.
1. Who we are
KwikPush is a web push notification application for Shopify stores. It lets merchants send browser notifications to shoppers who have opted in, and helps recover abandoned carts, send back-in-stock and discount alerts, run campaigns, and measure results.
2. Information we collect
From merchants (store owners):
- Store domain, store name and basic account details provided by Shopify during installation.
- Order information, accessed only to attribute revenue and orders to the notifications we send.
- Product information, accessed to power back-in-stock and price-drop alerts.
- App settings and content you create (automations, campaigns, opt-in text).
From shoppers (store visitors):
- A browser push subscription token, created only when a shopper chooses to allow notifications.
- Non-identifying technical data such as browser type, device type, approximate location (city/region derived from IP), and interaction events (delivered, clicked) used to measure and improve notifications.
We do not ask shoppers for their name, email address or phone number to subscribe to web push notifications.
3. How we use information
- To deliver the web push notifications a shopper has opted in to receive.
- To power automations such as cart recovery, back-in-stock, price-drop and win-back.
- To attribute orders and revenue to notifications so merchants can measure performance.
- To provide analytics (sent, delivered, clicks, orders, revenue) to the merchant.
- To operate, maintain, secure and improve the app.
4. How information is stored and protected
Data is stored using Google Firebase (Firestore), with access restricted to our backend services. Data is encrypted in transit (HTTPS/TLS) and at rest. Database rules deny direct client access; only our authenticated backend can read or write data. We retain data only for as long as it is needed to provide the service.
5. Sharing of information
We do not sell personal information. We share data only with the service providers required to run the app — for example, Google Firebase (data storage) and Firebase Cloud Messaging / browser push services (to deliver notifications). These providers process data on our behalf under their own security and privacy obligations.
6. Shopper choices
- Shoppers can unsubscribe at any time from the notification itself or through their browser's site settings.
- Once unsubscribed, a shopper stops receiving notifications and their push token is deactivated.
7. Merchant choices and data deletion
Merchants can uninstall KwikPush from their Shopify admin at any time. When the app is uninstalled, or upon a valid deletion request, associated store and subscriber data is deleted in line with Shopify's mandatory data-protection webhooks (customer data request, customer redact, and shop redact).
8. Data retention
We keep merchant and subscriber data while the app is installed and in use. After uninstall or a redaction request, data is removed within the timeframe required by Shopify's compliance requirements.
9. Where your data is stored and transferred
KwikPush uses Google Firebase, which may store and process data on servers located in the United States and other regions where Google operates. By using the app, you understand that data may be transferred to and processed in countries outside your own, including outside the European Economic Area (EEA). Where such transfers occur, we rely on the safeguards provided by our infrastructure providers, such as standard contractual clauses and equivalent protections.
10. Your rights and how to exercise them
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent. Merchants can uninstall the app at any time to stop data processing. Shoppers can unsubscribe from notifications at any time. To make any data request, contact us at the email below, or ask the store you interacted with to submit the request through Shopify. We respond to valid requests within the timeframe required by applicable law and by Shopify's compliance webhooks.
11. Children's privacy
KwikPush is a business tool intended for store owners and is not directed at children. We do not knowingly collect data from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of the app after changes means you accept the updated policy.
13. Contact us
If you have any questions about this Privacy Policy or your data, contact us at: imbeginner.info@gmail.com.
For information on how Shopify collects and uses customer data, and the privacy rights you have with Shopify, see the Shopify Consumer Privacy Policy.